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Home > Passenger > The Electronic Customs Declaration Gates (e-Gates) are available at 6 International Airports

The Electronic Customs Declaration Gates (e-Gates) are available at 6 International Airports

The Electronic Customs Declaration Gates (e-Gates) are available at 6 International Airports.(27 Jul,2020)

Narita International Airport (Terminal 1, Terminal 2, and Terminal 3);
Haneda Airport (Terminal 3);
Kansai International Airport (Terminal 1 North Wing, and Terminal 2);
Chubu Centrair International Airport (Terminal 1);
Fukuoka Airport; and
New Chitose Airport


Note: e-Gates are not available at Haneda Airport (Terminal 2), Kansai International Airport (Terminal 1 South Wing) and Chubu Centrair International Airport (Terminal 2)

 

With the e-Gate, inbound passengers are able to submit the "Declaration of Personal Effects and Unaccompanied Articles" (the Declaration) electronically, for example, during the waiting times for checked baggage. In this case, it is not necessary to submit the Declaration in paper any more. After retrieving checked baggage, passengers may simply walk through the Gate for customs clearance without stopping or waiting*.


* Passengers may be questioned or have their baggage inspected by Customs officers.

 As e-Gates contribute to mitigate human-to-human contact, ICAO (International Civil Aviation Organization) and IATA (International Air Transport Association) recommend electronic declaration as one of preventive measures against COVID-19.

 In order to protect yourself and others from COVID-19, It is strongly recommended to make use of the e-Gate.

Aim

The e-Gate aims to facilitate the smooth entry of ever-increasing inbound passengers, shorten their waiting times, and reduce congestion at the Customs inspection area.

 

Overview

1. Customs Declaration App

image01.jpg

After downloading the Customs Declaration App onto a smartphone or tablet and inputting the required data, a QR code containing information for the Declaration can be created.

* Please download the Customs Declaration App from the QR below.

Download on the App StoreGet it on Google Play
QR_apple.pngQR_google.png
https://itunes.apple.com/jp/app/id1454991621https://play.google.com/store/apps/details?id=jp.go.customs.EGateMobile

2. Electronic Declaration Terminal

Electronic declaration terminal

The Electronic Declaration Terminals stand at the customs inspection area of the airports. It is required that passengers put the IC passport and the QR created by the App on the respective readers of the Terminal, and then to follow its guidance to complete the submission of the Declaration to Japan Customs. During the process at the Terminal, face photos of passengers are taken to verify identification with the photo inside the IC passport.

* The face photos are used only for the purposes of identification at the Terminal and facial recognition at the Gate, and deleted immediately after passengers pass through the Gate.

3. Electronic Declaration Gate

image03.jpg

After completing customs entry procedures at the Terminal and proceeding to the Electronic Declaration Gate, passengers may pass through the Gate smoothly, while face photos are taken once again for the purposes of facial recognition.

* The face photos are used only for the purposes of facial recognition at the Gate, and deleted immediately after passengers pass through the Gate.

 

How to use

利用方法

Note

  • It is necessary to have IC passport for the e-Gate.
  • All passenger, including family or any group members, must complete the procedures at the Terminal, one by one.
  • After completing to customs entry procedures at the Terminal, passengers may be guided to walk to the customs inspection desk for additional procedures, for example, in cases of personal effects beyond the duty-free allowance or unaccompanied articles.
  • Face photos are taken for the purposes of identification at the Terminal and facial recognition at the Gate, and therefore passengers are asked to take off masks, sunglasses, or any item covering face.
  • It is recommended to face forward and walk slowly at the Gate.
  • For the convenience of the system, only passengers 100 cm tall or above may make use of the e-Gate. (Exceptionally, a child less than 100 cm tall is able to pass through the Gate with family member.)

 

Brochure

The Electronic Declaration Gate is now available at the Narita Airport Terminal 3(日本語)The Electronic Customs Declaration Gates (e-Gates) are available at 6 International Airports.(English)The Electronic Declaration Gate is now available at the Narita Airport Terminal 3(简体中文)The Electronic Declaration Gate is now available at the Narita Airport Terminal 3(繁體中文)The Electronic Declaration Gate is now available at the Narita Airport Terminal 3(한국어)
日本語[PDF:1,677KB]English[PDF:1,619KB]简体中文[PDF:1,877KB]繁體中文[PDF:1,886KB]한국어[PDF:1,748KB]PDFファイル

 

PR Movie

Have a smooth and comfortable trip.
- The Electronic Customs Declaration Gate System-

Have a smooth and comfortable trip.
- The Electronic Customs Declaration Gate System-15sec