Immigration and Customs procedures in one !（Integrated KIOSKs）

Purpose of installation

The integrated KIOSK will enable the simultaneous submission of passport information, facial photographs (plus fingerprints for foreign nationals in immigration procedures), and declaration information, which were previously provided to Japan Customs and the Immigration Services Agency (hereinafter immigration), respectively, to eliminate duplication in customs and immigration procedures and reduce total time.

How to use

１.　Electronic declaration from Visit Japan Web

Please log in to "Visit Japan Web" and follow the instructions to complete the declaration.
A 2D code is created that contains information for customs and immigration declarations.

２.　Procedures at integrated KIOSKs

　By scanning the 2D code and IC passport at integrated KIOSKs and following the instructions, the necessary information for customs and immigration procedures can be provided electronically all at once.
At this time, integrated KIOSKs will take a photo of the passenger in the process and match it with the facial image on the IC passport to verify the passenger's identity.
* Passengers using non-IC passports may also use integrated KIOSKs; however, because their facial image cannot be matched with the passport image, they cannot use the electronic declaration gate even after completing the procedure.
* The face photos are used only for the purposes of identification at the Terminal and facial recognition at the gate, and deleted immediately after passengers pass through the gate.
When the procedure is completed at integrated KIOSKs, the alphabet (a, b, c, d) is displayed. Please follow the alphabetical marks indicated and proceed to Customs and Immigration.

３.　Immigration procedure

　Integrated KIOSKs users can promptly complete immigration procedures at a dedicated booth.

４.　Customs procedure

　 Passengers who have completed the formalities at integrated KIOSKs and do not need to undergo customs inspection can pass through the electronic gate by facial recognition.
　Passengers who have completed the formalities at integrated KIOSKs and are deemed not to require customs inspection may pass through an electronic gate with facial recognition.

Note

• All passenger, including family members or any group members, must complete the procedures at the terminal, one by one.
• Due to the the equipment specificationssystem, persons under 135 cm in height are not eligible to use the system.
• as face photos are taken for the identification at integrated KIOSKs and for facial recognition at the gate, passengers are required to remove masks, sunglasses, or any item covering face.
• Integrated KIOSKs are also available for wheelchair users.
• Even after completing theprocedures at integrated KIOSKs, passengers with personal effects exceeding the duty-free allowance or with unaccompanied articles may be directed to the customs inspection desk staffed by customs officers for additional procedures.

PR Movie

Customs and Immigration procedures with KIOSK in one!

Brochure

 

Related Pages

• Procedures of Passenger Clearance
• The Electronic Customs Declaration Gates (e-Gates) are available at 7 International Airports