Top > Kobe Customs > Inquiry and Opinion

Inquiry and Opinion

If you have any questions, please feel free to contact us:

Office of Customs Counselor

For general information and questions about how to import/export merchandise into/from Japan,
Customs clearance when traveling abroad and for international postal mail

Office of Customs Counselor
Internet mail address : sodan@kobe-customs.go.jp
TEL : 078-333-3100
FAX : 078-333-3147

Office of Classification

For questions about tariff classification and duty rates

Office of Classification
Internet mail address : bunrui@kobe-customs.go.jp
TEL : 078-333-3118
FAX : 078-333-3147

Research and Statistics Section

For questions related to trade statistics available in our web sites

Research and Statistics Section
Internet mail address : tokei@kobe-customs.go.jp
TEL : 078-333-3065
FAX : 078-333-3152

Smuggling Intelligence Investigator(Enforcement Division)

For reporting information on smuggling

Smuggling Intelligence Investigator
Internet mail address : joho110@kobe-customs.go.jp
Toll Free Dial : 0120-461-961

Personnel Section

For career opportunities in Customs

Personnel Section
TEL : 078-333-3013
FAX : 078-333-3129

Office of Customs Public Relations

For sending your comments and questions on our web site,
Kobe Customs Exhibition Room, and Customs public affairs

Office of Customs Public Relations
Internet mail address : koho@kobe-customs.go.jp
TEL : 078-333-3028
FAX : 078-333-3123
Top of Page