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Inquiry and Opinion

If you have any questions, please feel free to contact us:

1. Office of Customs Counselor

For general infomation and questions about how to import / export merchandise into / from Japan,
Customs clearance when traveling abroad and for international postal mail

Internet mail address :sodan@hakodate-customs.go.jp
Tel :0138-40-4261
FAX :0138-45-8872

2. Office of Classification

For questions about tariff classification and duty rates

Internet mail address :bunrui@hakodate-customs.go.jp
Tel :0138-40-4716
FAX :0138-45-8872

3. Research and Statistics Section

For questions related to trade statistics available on our web sites

Tel :0138-40-4281
FAX :0138-40-4708

4. Smuggling Intelligence Investigator (Enforcement Division)

For reporting infomation on smuggling

Internet mail address :sinri@hakodate-customs.go.jp
Toll Free Dial :0120-461-961

5. Personnel Section

For career opportunities in Customs

Tel :0138-40-4221
FAX :0138-45-8829

6. Office of Customs Public Relations

For sending your comments and questions on our web site, Hakodate Customs Exhibition Room, and Customs public affairs

Internet mail address :ko_ho-ko_cho@hakodate-customs.go.jp
Tel :0138-40-4218
FAX :0138-43-4696

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