Regional Customs
  • Hakodate
  • Tokyo
  • Yokohama
  • Nagoya
  • Osaka
  • Kobe
  • Moji
  • Nagasaki
  • Okinawa
Location:
 > Customs Procedure Details （ Tax Exemption (Refund) Program for Foreign Visitors ）

Customs Procedure Details （ Tax Exemption (Refund) Program for Foreign Visitors ）

The details of the customs procedures are as follows.

refundpic1.png

01  Purchase of Tax-Exempt Goods
Tax-exempt goods are purchased at the tax-inclusive price (including consumption tax).
02  Procedures at Departure
Before boarding, please present your passport to Customs at a Customs Office, seaport, or airport. Customs may verify that you are taking the tax-exempt goods out of Japan.
03  Consumption Tax Refund
After Customs Confirmation is completed, the amount equivalent to the consumption tax will be refunded by the tax-free store using your registered refund method. For questions about refunds, please contact the tax-free store.
rifandpic2.png

If you are a vessel crew member, please click here.

refundpic3.png

01  Open the Search Page
Please click this banner.
02  Select the Customs Office, Seaport, or Airport for Customs Confirmation
Please identify the seaport or airport from which you will depart Japan and click on it.
refundpic5.png



03  Find a Location
Please locate the Tax Refund Kiosk and the Customs Inspection Area.
refundpic4.png

At New Chitose Airport, Narita International Airport, Haneda Airport, Chubu Centrair International Airport, Kansai International Airport, Fukuoka Airport, and Naha Airport, you can also complete the procedure using Visit Japan Web.
Click here for information on procedures using Visit Japan Web.
refundpic7.png
※ Before departing Japan, complete the procedure at the airport or seaport from which you will make your final departure from Japan.