Q&A for payments of customs duties and taxes by mobile payment applications by passengers

Q１． When and where can I make payments by mobile payments applications?

　You can make payments of customs duties and consumption taxes, etc., on accompanied baggage in customs clearance procedures in the following airports.

　New Chitose Airport
　Asahikawa Airport
　Hakodate Airport
　Iwate Hanamaki Airport
　Sendai Airport
　Fukushima Airport
　Ibaraki International Airport
Narita International Airport
　Tokyo International Airport
　Niigata Airport
　Toyama Kitokito Airport
Komatsu Airport
　Mt.Fuji Shizuoka Airport
　Chubu Centrair International Airport
　Kansai International Airport
　Okayama Momotaro Airport
　Hiroshima Airport
　Takamatsu Airport
　Matsuyama Airport
　Fukuoka Airport
　Kitakyushu Airport
　Kyushu Saga International Airport
　Aso Kumamoto Airport
　Oita Airport
　Miyazaki Airport
　Kagoshima Airport
　Naha Airport

Q２．What kind of mobile payment applications can I use?

　Accepted providers are the following.

au PAY, LINE Pay, PayPay, Alipay+,WeChat Pay

*LINE Pay is available in Narita International Airport, Tokyo International Airport, Kansai International Airport, Chubu Centrair International Airport, Fukuoka Airport, New Chitose Airport and Naha Airport.

Q３．Will a recpt be issued?

　No, it will not.

Q４．Will I have tp pay settlement fees?

　No, you will not.

Q５．Do I get points for mobile payment applications?

　Please contact the mobile payment application company that you use.

Q６．What do I have to prepare for payments by mobile payments by mobile payment applications?

　Please prepare for smartphone or other devices connected to the Inetrnet. Plus, you need to enroll and pre-charge each mobile payment application.
Regarding how to enroll and pre-charge it, please contact each mobile payment application company.

Q７．What is the maximum amount of payment by mobile payment applications?

　It is less than or equal to one million yen and less than or equal to the limit amount of your mobile payment application.

Q８．Can I cancel the payment?

　In principle, you cannot cancel the payment.

Q９．What are the payment procedures?

　The basic procedures are as follows.

①Read the code showed by the officer using the mobile payment application installed on your smartphone.

②Make your payment after the officer checks your smartphone's screen.

③Show the officer your smartphone's screen displaying the complention of the settlement.

④The officer checks the successful completion of your payment on their system.

Q10．Can I check yhe payment content at a later date?

　Please check payment histories etc. of your mobile payment application. For details, please contact each mobile payment application company.

Q11．Can I pay the customs duties and taxes of your family?

　You can pay the customs duties and taxes of your family.

Q12．When I read the code, I get an error massage.

　When you have insuffisient funds or exceed the limit amount of your mobile payment application and so on, you get an error massage.Regarding how to pre-charge and set the limit amount, please contact each mobile payment application company.

Q13．Wha should I pay attention to when paying by mobile payment applications?

　Precautions to take are as follows.

Receipts will not be issued.
There is a limit to your usable amount. For details, please see Q7.
You cannot use it together with payments by cash.
The communication fee for your smartphone and other devices is your responsibility.
To use this service, you need to pre-charge each mobile payment application