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Home > Export/Import > Customs Answer(FAQ) > 3002 Import Clearance Procedures for Personal Import (FAQ)

3002 Import Clearance Procedures for Personal Import (FAQ)

  Personal import requires different import clearance procedures depending on the means of transportation of the imported goods: namely, international postal service, international courier service, and general cargo.

First, the use of international postal service is explained below.
  • Goods which do not require payment of duty are delivered directly to the consignee from the nearest post office.
  • In the case of goods of which the amount of duty payable is less than ¥10,000 or is less than ¥300,000 and over ¥10,000, goods are directly delivered to you together with a notice of duty on international mail and a statement of payment from the Overseas Mail Customs Sub-branch via post office. You can receive the goods by paying the duty and a postal handling charge at the time of delivery.
  • In other cases, the post office doesn’t deliver the goods or statement of payment but sends notice of duty on international mail. You can come to the designated post office with the notice, and the goods are released upon the payment of duty and a postal handling charge.  

   Besides the above, the Overseas Mail Customs Sub-branch may send a card titled “Notification of Customs Procedure on Mail Arrived from Abroad”. In this case, you are required to bring in the necessary documents to the Overseas Mail Customs Sub-branch specified on the card or call them on the phone. The Customs confirms the value of goods by verifying the documents and the actual goods. If all goes well, you will receive the goods in the manner outlined above.

  Next, importing goods by using international courier service is explained.
For goods sent by international courier service, a customs broker clears the goods through customs for you. In this case, you are required to pay for their services in addition to customs duties; therefore, you are advised to confirm costs with the broker.

  Lastly, importing goods as a general cargo is explained.
  When goods arrive in Japan as a general cargo, the carrier (airline company or shipping company) of goods notifies a consignee of the arrival. After receiving the notification, importers are to prepare the import declaration form, invoice, bill of lading etc., and go to the customs office holding jurisdiction over the bonded area to make declarations by themselves. Importers may ask customs brokers to file declarations on their behalf.

Please refer to code No.1101 - No.1107 for details.

For consultations on customs procedures, please contact the nearest Customs Counselor.
Please see No. 9301 for inquiries.