9301 Customs Counselor System (FAQ)
The objective of the Customs Counselor System is to facilitate appropriate and smooth customs administration by providing proper knowledge on import and export procedures to concerned parties, clearing up misunderstandings, and if necessary, revising or improving import and expert procedures via consultations or hearing complaints.
The customs counselor functions as a regional window of the OTO: Office of Trade and Investment Ombudsman.
If you have an inquiry regarding customs formalities, etc., please feel free to ask a customs counselor at the nearest Customs office.
Locations and telephone numbers of customs counselors are below.
Customs Name
|
Division Name
|
Telephone
|
Address
|
|
Hakodate Customs |
Custom Clearance Division, Customs Counselor |
0138-40-4261 |
Hakodate Port Common Government Office Bldg.
24-4, Kaigan-cho, Hakodate-shi, Hokkaido
040-8561 |
|
Sapporo Branch Customs |
011-231-1443 |
Sapporo 2nd Common Government Office Bldg.
10, Odori-nishi, Chuo-ku, Sapporo-shi, Hokkaido
060-0042 |
|
Tokyo Customs |
Custom Clearance Division, Customs Counselor |
03-3529-0700 |
Tokyo Port Common Government Office Bldg.
2-7-11, Aomi, Koto-ku, Tokyo
135-8615 |
|
Narita Branch Customs |
0476-34-2128
～2129 |
Narita Airport 2nd Terminal Bldg.
1-1, Aza Furugome, Furugome, Narita-shi, Chiba
282-8603 |
|
Narita Air Cargo Customs Sub-branch |
0476-32-6020 |
2159, Aza Tennamino, Komaino, Narita-shi, Chiba
282-8603 |
|
Tokyo Overseas Mail Sub-branch Customs |
03-5665-3755 |
Japan Post Service Co., Ltd.
Tokyo International Branch 3F
3-5-14, Shinsuna, Koto-ku, Tokyo
136-0075 |
|
Oi Sub-branch Customs |
03-3790-6803 |
4-1-10, Tokai, Ota-ku, Tokyo
143-0001 |
|
Yokohama Customs |
Custom Clearance Division, Customs Counselor |
045-212-6000 |
Yokohama 1st Port Common Government Office Bldg.
1-6-2, Shinko, Naka-ku, Yokohama-shi, Kanagawa
231-8401 |
|
Daikoku-futo Sub-branch Customs |
045-506-8313 |
15, Daikoku-futo, Tsurumi-ku, Yokohama-shi, Kanagawa
230-0054 |
|
Honmoku-futo Sub-branch Customs |
045-625-5037 |
2, Honmoku-futo, Naka-ku, Yokohama-shi, Kanagawa
231-0811 |
|
Kawasaki Overseas Mail Sub-branch Customs |
044-366-7766 |
Japan Post Service Co., Ltd.
Kawasaki Post Branch 1F
1-3, Minami-watarida-machi, Kawasaki-ku, Kawasaki-shi, Kanagawa
210-0899 |
|
Nagoya Customs |
Custom Clearance Division, Customs Counselor |
052-654-4100 |
2-3-12, Irifune, Minato-ku, Nagoya-shi, Aichi
455-8535 |
|
Shimizu Branch Customs |
054-352-6117 |
Shimizu Port Common Government Office Bldg.
9-1, hinode-cho, Shimizu-ku, Shizuoka-shi, Shizuoka
424-8670 |
|
Chubu Airport
Branch Customs |
0569-38-7600 |
Chubu Airport Common Government Office Bldg.
1-1, Centrair, Tokoname-shi, Aichi
479-0881 |
|
Chubu Overseas Mail Sub-branch Customs |
0569-38-1524 |
Japan Post Service Co., Ltd.
Chubu International Post Branch
3-13-2, Centrair, Tokoname-shi, Aichi
479-0199 |
|
Osaka Customs |
Custom Clearance Division, Customs Counselor |
06-6576-3001
～3005 |
Osaka Port Common Government Office Bldg.
4-10-3, Chikko, Minato-ku, Osaka-shi, Osaka
552-0021 |
|
Kansai Airport Branch Customs |
072-455-1601 |
CIQ Common Government Office Bldg.
1, Senshukuko-naka, Tajiri-cho, Sennan-gun, Osaka
549-0011 |
|
072-455-1600 |
Kansai Airport Regional Common Government Office Bldg.
1, Senshukuko-minami, Sennan-shi, Osaka
549-0021 |
|
Nanko Sub-branch Customs |
06-6614-5345 |
7-1-41, Nanko-higashi, Suminoe-ku, Osaka-shi, Osaka
559-0031 |
|
Osaka Overseas Mail Sub-branch Customs |
072-455-1850 |
Japan Post Service Co., Ltd.
Osaka International Branch 3F
1, Senshukuko-minami, Sennan-shi, Osaka549-8799
|
|
Kobe Customs |
Custom Clearance Division, Customs Counselor |
078-333-3100 |
12-1, Shinko-cho, Chuo-ku, Kobe-shi, Hyogo
650-0041 |
|
Hiroshima Branch Customs |
082-505-6927 |
Hiroshima Port Common Government Office
3-10-7, Ujinakaigan, Minami-ku, Hiroshima-shi, Hiroshima
734-0011 |
|
Rokko Island Sub-branch Customs |
078-857-0741 |
1, Nishi Koyo-cho, Higashinada-ku, Kobe-shi, Hyogo
658-0033 |
|
Port Island Sub-branch Customs |
078-303-3419 |
2-1, Minatojima-nakamachi, Chuo-ku, Kobe-shi, Hyogo
650-0046 |
|
Kobe Overseas Mail Sub-branch Customs |
078-361-3702 |
Japan Post Service Co., Ltd. Kobe Branch
6-2-1, Sakaemachi-dori, Chuo-ku, Kobe-shi, Hyogo
650-8799 |
|
Moji Customs |
Custom Clearance Division, Customs Counselor |
050-3530-8372 |
Moji Port Common Government Office Bldg.
1-3-10, Nishi-kaigan, Moji-ku, Kitakyushu-shi, Fukuoka
801-8511 |
|
Hakata Branch Customs |
092-263-8235 |
Fukuoka Port Common Government Office Bldg.
8-1, Okihama-cho, Hakata-ku, Fukuoka-shi, Fukuoka
812-0031 |
|
Fukuoka Airport Branch Customs |
092-477-0101 |
Fukuoka Airport Common Government Office Bldg.
606, Kamiusui, Hakata-ku, Fukuoka-shi, Fukuoka
812-0005 |
|
Fukuoka Overseas Mail Sub-branch Customs |
092-663-6260 |
Japan Post Service Co., Ltd.
Shin-Fukuoka Branch
4-13-70, Kamata Higashi-ku Fukuoka-shi Fukuoka
812-0051 |
|
Nagasaki Customs |
Custom Clearance Division, Customs Counselor |
095-828-8619 |
1-36, Dejima-machi, Nagasaki-shi, Nagasaki
850-0862 |
|
Okinawa Regional Customs |
Customs Counselor |
098-863-0099 |
Naha Port Common Government Office Bldg.
2-11-1, Minato-machi, Naha-shi, Okinawa
900-0001 |
|
